Menu
For Business Write a review File a complaint
CB Fitness Centers and Gyms Planet Fitness 345 Pine Ave, Long Beach, CA, 90802, US
Planet Fitness company logo
Planet Fitness
reviews & complaints
Planet Fitness company logo

Planet Fitness

345 Pine Ave, Long Beach, CA, 90802, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
W
6:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Planet Fitness - Fees

Hello

I usually don’t do things like this, but I’m just a little upset. I had an unexpected knee injury which without me not to work out and I was still being charged and that is OK even though I wasn’t working out and they are still charging me, and that is fine. But September payment was paid. I also stated if they can freeze the account because I can’t come in at the moment and make a payment but they were pretty much rude about it and said no we have to keep charging you. Someone please help. My contact is [protected]

Read full review of Planet Fitness
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.