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CB Online Shopping Heartland America 1408 North Genesee Avenue, Los Angeles, CA, 90046, US
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Heartland America
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Heartland America

1408 North Genesee Avenue, Los Angeles, CA, 90046, US
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5:50 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Heartland America - unauthorized charge

Much to my surprise, I discovered that Heartland has been charging my credit card for a Free Shipping Service ($48.42) that I have never used. Automatic sign up, so they say, on a purchase that I made in 2007. Been billing me yearly.. I'm on automatic payment with my CC Company and shame on me for not noticing this. I am now reviewing my statements carefully. Heartland has said that they will not make refunds over a year old. I have filed a complaint with my Credit Card company and also the California Consumer Fraud Bureau.
What is interesting is the amount. What a strange yearly fee . One that may go unnoticed on large statements

Read full review of Heartland America and 12 comments
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Baltazar Martinez Jr
US
May 11, 2016 10:41 pm EDT

I went online to "get an instant refund". I have the invoices in front of me and it says I have the wrong invoice and order number. SCAM! And I liked ordering from them. No more!

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ronald baker
US
Mar 17, 2011 1:09 pm EDT

I bought 2 of these bulbs as they are only sold in pairs at $29.98. They are supposed to last 60, 000 hours. My bulbs don't have 600 hours on them and already one of them doesn't work. When I called to complain, they said there is no warranty on them and there was nothing they could do. If you deal with this company you will most likely regret it eventually.

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CHARLES PETHERBRIDGE
LINDSAY, US
Jul 24, 2010 4:27 pm EDT

I ORDER FROM CATOLOG A CORDLESS DRILL LISTED FOR $39.99 WITH FREE SHIPPING AND $10.OO OFF I CHARGE IT TO MY VISA CHARGE. TODAY I RECEIVED IT & THEY CHARGE ME 49.99 plus $2.99 for processing fee

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mairtin
Aug 13, 2008 8:59 am EDT

I bought an item with a 20.00 dollar rebate. Filled out what needed to be filled. I was told i would receive a card to use aas a rebate. Six moths later i have not seen received anything.

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dmcb5
Bluffton, US
Jul 21, 2010 12:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

For the 3th time I had to call asking my money back due to unauthorized withdrawal from my bank account since I gave my information when I punched a product.

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MAD AS HELL
Oct 30, 2008 4:07 pm EDT

Heartland America refused to issue me a refund check because it will cost $33.00 to make the check and my refund was for $4.12. I'm not going to let up until I GET MY MONEY I AM ENTITLED TOO!

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Dave from New Mexico
US
Jun 24, 2013 5:05 pm EDT

This happened to us for over 2 yrs and over $600 for Miles Kimble and Advantage who put two unauthorized memberships into operation w/o our signing up for anything. Never heard of one that was listed, some charged to services, some for merchandise...but both were of the same origin. Document everything, go after it / a consumer helper firm, and you CAN recover it in full. Good luck everybody...and remember, theses sites (now, like Heartland as well) are now becoming fraudulent and predatory in their operation.

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OMARKOS
Mobile, US
Apr 04, 2012 2:34 pm EDT

My bulbs have starte flickering after about 6 months.
USELESS!

As is Heartland America

!STAY AWAY!

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Carol Hawkins
Geneva, US
Oct 13, 2011 10:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Heartland America is nothing but a rip off I had ordered by phone was my first mistake. Cause the girl didn't seem to know how place my order, to say the least! I had ordered Anders Nicholson 5 in 1 design Old fashioned radio, c/d player, cassette player, turntable, etc.
I purchased the larger model and the cost $250.00 tops cause I had a coupon of $10.00 to cover all the other charges. As I used my Visa in two days tops, Heartland America charged $5.00 extra for WHAT? SO I'd called immediately, and acted like what's the big deal. Well, the big deal is, I was over charged when I was on the phone confirming my final charge would be $250.00 only! This was confirmed twice. I have since told all my closest friends NOT to have any dealing with this company called Heartland America cause they're a total rip off. They keep sending me their crappy catalog and today I receive another one. Getting my Visa credited was like pulling teeth had to hound Heartland to get my $5.00 back. Just Beware of companies like this, they shouldn't allowed to practice in U.S.A.
Carol Hawkins

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William Shawl
Nov 06, 2008 10:03 pm EST

Heartland America - This is the worst company that I've ever seen or even heard of. I received a call the other day, 03 Nov. 2008 and the gentlemen from Heartland America said that he tried to get money off my credit card and was unable, due to the fact, that I didn't have enough money on the credit card. Then he stated that I owed them $1000.00 for magazines. He said that I have a contract with them, clear up till 2012. He started cussing at me and I started cussing back at him. I told him that I wanted to speak to his manager, but he would not put him on. I hung up on him three or four times, and he would not stop calling me and harrassing my wife and I. They have already taken $59.95 a month, for the past 20 months for six (6) magazines that he stated that I get per month. That comes out to almost $1250.00. And one of them was T.V. Guide, I explained to him, we don't get T.V. Guide here in Hawaii. So, why would he be telling me this. I had canceled this over two (2) months ago. Now, all of a sudden, they are talking about putting this in a collection agency to get my money. Well, guess what? Let them try it. I'm also going to forward this letter to the Better Business Bureau. Now, let's see how much they are going to deal with this. I'm also telling all my friends and family about them. Again...this is the biggest rip off that I've ever seen and I hope that other people out there get this.

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