Round Table Pizza reviews and complaints 1
View all 136 complaintsRound Table Pizza - Call-in orders
We call in orders to the Merced, CA franchise often, but it has been very hard to understand the person or persons that now take our order. Today, we asked for the manager when we picked up our order and asked her who the person was that we had been speaking to and addressed our problems to her. She informed us that the call-in orders went to an office in India and the only way around that process was to ask for the store itself. We have never had a problem with this store... ever. They have always been courteous and efficient. To have this new level of interference is just uncalled for. We wish to file a formal complaint for three reasons. 1. You are hampering a very nice restaurant and our service. 2. It has been hard for us to get our order correct with this new call center. 3. You are stealing American jobs. We hope you can eliminate this unnecessary procedure soon and we can get back to a very good normal.
Desired outcome: Let the calls be handled by the stores themselves. At least in Merced, CA.
Latest Round Table Pizza Reviews
They did not prepare the pizza as requested Refund, or a new pizza etc Lost my order Pizza order DoorDash deliveryGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!