Dave & Buster’s reviews and complaints 1
View all 147 complaintsDave & Buster’s - horrible customer service, wings, play cards
Hello, last night (October 20, 2019) my family and I visited the Orange Dave and Busters location. Our server, Priscilla was extremely rude! She came really late to our table (30 minutes) and asked "what do you want" my sister couldn't really hear her because of the loud music and she became annoyed and ended up choosing her wings for her. The dr. Pepper she brought us was watered down, she brought us the wrong wings, and said "it doesn't matter, they're unlimited wings" I accidentally dropped my ranch and cleaned it up as much as I could, I left to clean myself up and came back to my brother telling me how rude, and disrespectful she was because I dropped my ranch. She had an annoyed face the entire time but it's funny how when it came to a table of men she was rubbing their back and super nice. At the end of our visit our bill was was over $260 I ask why since we asked for the 21.99 wings, I spoke to the manager and he said she was "up selling" umm excuse me no! Over $100 in "upselling" after this incident she gave me dirty looks! Deactivated all our cards when her manager specifically told her NOT TO! She was pointing at us and talking about us to her co workers! It was so disrespectful and she later followed me into the game area and asked for her pen! Which I didn't have. This whole experience is was horrible Priscilla is a horrible server/waitress we should get a refund or something for having such horrible service!
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