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CB Banks Bank of America 4800 Macdonald Ave, Richmond, CA, 94805, US
Bank of America company logo
Bank of America
reviews & complaints
Bank of America company logo

Bank of America

4800 Macdonald Ave, Richmond, CA, 94805, US
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1 complaint
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Website
www.bankofamerica.com
Phone number
+1 (510) 307-4200
Category
Banks
Working hours
Mon
9:00 am - 4:00 pm
Tue
9:00 am - 4:00 pm
Wed
9:00 am - 4:00 pm
Thu
9:00 am - 4:00 pm
Fri
9:00 am - 4:00 pm
Sat
10:00 am - 1:00 pm
Sun
Closed

Bank of America reviews and complaints 1

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6:47 pm EST
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Bank of America - Risk management

After bank of america flagged my account, stating I had to many accounts. I explained to the rep I'm a state worker an I have my employee pay card, plus my child support debit card, and now my EDD debit card for unemployment. After speaking with the risk dept verified my person info I was still denied a replacement card, after six weeks and EDD submitting documents of eligibility my account remains flagged. Even with my legislators office, constant contact on my behalf to resolve this matter, risk Department fail to release my funds or my account. As a formal state worker for years I always bank through BOA; personal and job related. To have no reasoning for their actions isn't right. The state of California all my accounts in question, an still discriminated against.

Desired outcome: Release account funds/Replacement Card

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Bank of America - Risk management
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