Nordstrom

I have an extremely disappointing experience to share at the Roseville Nordstrom store. I tried to exchange a defective handbag (the kisslock keeps popping open), and the Sales Associates in the handbag department just flat out refused to help me. They seem rather annoyed at me for no reason whatsoever! I have done nothing wrong and only wanted to swap out this handbag and (hopefully) order another style to replace it. But nope, these little bimbos think they're so high and mighty that they just refuse to even acknowledge me at all (I'm talking to you, old 4-eyed female hag and that filthy little short co-worker bimbo of yours). I tried to look around at your crappy selection of purses for an exchange, but after finding NOTHING that suited me, I decided I wanted to do an online order instead. I waited for you, 4-eyed hag, to stop calling your little wife on the phone so you can help me. But you stupid self decided to ignore me. Guess you don't want my business or money huh? Old hag? Fine by me.

I eventually drove to the Arden Fair location instead, where their Customer Service happily helped me with my handbag issues and even answered my questions in a positive manner. The sweet lady there had no problems with returning my defective handbag and even giving me my refund. Thank you Arden Fair.

I am angry at the Roseville Nordstrom and will NOT shop there again! I also don't understand why the Roseville store does not have a CS desk like Arden Fair. I was hoping to share my bad experience with the CS but apparently I can't find the CS department anywhere. So annoying!

It's really too bad. I like the Roseville location better due to the lower sales tax. But the horrible SA's in handbags needs to be taught a lesson. If you can't handle a customer with a return, DO NOT WORK THERE AT ALL. I just don't get it. THUMBS DOWN! Don't expect anyone to buy your crappy purses and be done with it, there will always be people trying to return it. Don't like it? Get off your ### and quit your job, and work at McDonalds, Gas Station, or hell, even the Bank. You won't ever have to deal with the stupid customer returns again. [censored]bags.