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CB Plastic Surgery Sono Bello 1750 Howe Ave Suite 500, Sacramento, CA, 95825, US
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Sono Bello
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Sono Bello

1750 Howe Ave Suite 500, Sacramento, CA, 95825, US
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Sono Bello - Cosmetic surgery

I had a cosmetic surgery procedure done 12/7/22. I was in server pain during the procedure crying and shaking the whole time, I was not properly sedated I felt every cut and jab. I felt like I was being tortured. I talked to the clinical manager on staff she said there was nothing she could do they are not in the business of pain free surgery, I was crying and shaking after speaking with her, she did not care at all for how I felt. Also the procedure I was having done was supposed to be followed up with Lazer treatment. The doctor did not do and when I asked the clinical manager said it's doctors choice, but I paid for that and it did not get done. I have hard knots and lumps on all the areas that I had treatment done, and I'm still in severe pain. This is not right! I need help. I'm $20,000 invested in this.

Desired outcome: Talk to office manager, not clinical manager. Make this right!

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Sono Bello Corporate
Kirkland, US
Jan 04, 2023 8:06 pm EST

Amy, we appreciate your feedback. Patients results and safety are our first priority. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss your experience and results.

Best,

Sono Bello

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