Concentra reviews and complaints 1
View all 101 complaintsConcentra - pre employment drug screening
i had received a job offer for USPS and when I went in for my drug screening at Concentra Medical Clinic in San Bernardino the clinician who took my drug test, "Kristy" messed everything up for me. I was ordered to take an Ecup Escreen123 Ereader 5 Panel Drug Screen. She called me to the back, and as she was explaining the steps for me she was searching in the cabinet for an Ecup. She pulled out one but it had already been open and had no lid. She then placed it on the counter and pulled out a brand new unopened one and also placed it on the counter. She had me wash my hands and then she gave me the Ecup that was already opened and had no lid and sent me to the bathroom. She told me not to flush the toilet and then left. She didn't give me any sort of time limit in the bathroom but I figured I can't take longer than a minute. So I quickly did what I had to do in less than one minute. I then carried my sample, without a lid, down the hall and gave it to Kristy. She grabbed it, placed it on top of the counter, still without a lid, and tried to get a temperature off it herself. By that time she couldn't, so she dumped it out into a regular plastic cup and waited another 1-2 minutes and still couldn't get a temperature. She quickly dumped my sample into the trash and told me " You probably took longer than 4 minutes in the bathroom that's why I can't get a temperature. So its going down as a refusal to test and as a failure. I will be sending your results to your employer". I asked if I could go ahead and take another test and it shouldn't be a "Refusal" because I didn't refuse. Also i didn't take no 4 minutes in the bathroom. She said " Right, but that would be for your employer to decide but for right now I'm marking it as a refusal to test and Its going down as a failure." She then asked me to leave. Now the Ecup Escreen123 Drug Screen is not suppose to be distributed that way. I was willing to stay there and give another sample but for some reason wasn't allowed too. In my results she put down I refused to give any sort of sample and that she did ask me to stay which that wasn't what had happened. If that was the case I would stayed without hesitation. Now I lost out on this job and can't apply again for 3 months ..thanks to this company and that employee "KRISTY" . I am beyond angry and confused on why and how that clinic can hire employees who ruin other people's chances of incredible jobs.
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