Menu
For Business Write a review File a complaint
CB Drug Store CVS 738 Bancroft Rd, Walnut Creek, CA, 94598, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

738 Bancroft Rd, Walnut Creek, CA, 94598, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
P
10:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS - quillivant xr

My son, who has ADHD, has been taking this medication for years. Recently, it's become more and more difficult to obtain this medication at CVS. The dosage and quantity hasn't changed in some time, but for some reason, CVS can't seem to order it in time and fill the prescription before he runs out.in the past few months, I've been misinformed by the pharmacy that the medication wasn't available or in stock and would be filled that day.in both cases, it was lies. The medication was available and could be ordered, but because they discovered their error too late, the order was placed late and we had to wait a few extra days for the medication. Last month, the wrong quantity was ordered and the medication was picked up twice instead of once. This month, the pharmacy misread the RX and we were told that they needed a new prescription from the doctor. Then, we were told that the medication was in stock, which was also a lie. Now, we are waiting for the order to come in, which takes several days due to the holiday weekend.

The pharmacy at this location is in total disarray and needs to be overhauled and dealt with immediately.in talking with other folks who use this pharmacy, they experience the same ineptitude.

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.