KinderCare Education reviews and complaints 1
View all 102 complaintsKinderCare Education - not the best service
Hi have my child there and has been there over 4 months, the issues I have seen is they put toddlers 12-24 month old children with babies for hours at a time (while other staff come in) and the toddlers step on the babies alot! Babies are put in bumbos when they are not asleep (when asleep they are in their cribs) and the bumbos are put in the same play area with toddlers. Time and time again I saw my child stepped on by toddlers (painful because toddlers all walk and wear shoes). Toddlers are always stepping on the babies because they are still learning to walk and fall alot. The next thing is that their staff turnaround is high and my child has seen about 5 different teachers in 4 months. The weekly fee is $244 plues 100 registration every year. If your child is sick or diarah... you have to keep them home. Some teachers are great though. I still have my child there because home care can be worse.
The complaint has been investigated and resolved to the customer’s satisfaction.
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