CITGO reviews and complaints 1
View all 83 complaintsCITGO - Workplace verbal abuse
14 months into my employment a kitchen opens up in the store consisting of a son and his mother. 2 weeks in the mother makes fun of my faith to her son but I didn't say anything about it. 3 weeks into it the mother and I had a disagreement (starting with her nasty attitude towards me) and her son walks in, she tells him she is mad and he begins verbally abusing me saying "don't F'n talk to my mother shut your F'n mouth, F your God and go outside and die. He called me a B* 3 times, he said my boss hates me and that is why I only work 3 days a week, he hates me and all my customers tell him they hate me too. I tried to talk reasonably but he wouldn't let me he began to tell me to shut my F'n mouth and get back behind that F'n counter. I then began to break out into tears crying uncontrollably. He then threatened me saying your lucky I don't just come over there and kick your A*saying he has 10 sisters he could call on to do it. I grabbed the store phone ran into the back shut the door and called the boss (Phil), I told Phil what was being said and he asked if he needed to come to the store (not sure why he needed to ask as I think it was obvious) trying to catch my breath and speak I said yes. While waiting on Phil to get there customers are coming and going, one of them waking out immediately saying he will come back another time. A UPS man heard the kitchen owner (O.T.) and agreed to be a witness to tell Phil. Another customer was getting food from the kitchen and I told him her son just called me a B* 3 times and the mother told him I was lying and then made a big smile at me. One of our regulars (Jason w/Ray Smith excavating) stayed a few minutes with me while waiting on Phil, who then showed up. Phil walked in and I gave him the paper with a witness on it, Phil then proceeded to go to O.T. and ask what happened. O.T. then put on his calm, professional appearance and they went outside to talk. I was in and out to listen and make sure O.T. would be telling the truth to Phil. I then told O.T. to tell Phil how he was swearing at me and saying such things, O.T. then said"I will right in front of Phil, F* you, F* your God and go walk into traffic why don't you". To my surprise Phil didn't stop him and didn't say a word to O.T. with no reaction whatsoever. I couldn't believe it! Who is the authority if not Phil? How do you stand right there and allow such abuse? I ran back in crying still and they came in shortly after. Phil then asked my what I was doing talking to the mother and I began to explain he simply said you shouldn't have been back there its your fault. Like what? He then sent me home and I was terminated based on lies, and no interest in my side of the story and maybe thats because I'm not the new kitchen making Phil money bringing in customers.
The whole thing was disgusting and a disgrace and right infront of the store it wasn't even stopped.
Phil showed he cared nothing for me as an individual, employee, or the fact that my faith was attacked as well as myself.
I have contacted the Attorney Generals Office putting in a complaint to then also and am awaiting a response at this time.
I don't know what action you will or won't take but I'm not leaving this solely up to Citgo to handle it.
Desired outcome: Have a talk with them both! If I had the ability I would sue the company!
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