Fine Line Auto Body reviews and complaints 1
View all 5 complaintsFine Line Auto Body - USED PARTS
I am a woman and took my car to be repaired to that shop after speaking to my insurance company who reccommeded this Body Shop. The owner stated that the repairs would be done just as if the car went to Jaguar dealership. Needless to say, when the car was done it had dents and scratches that were not there prior to the accident, parts didn't fit right, parts that were missing and the paint work was substandard. The parts appeared to be used, when in fact they had charged the insurance company for new parts.
The parts were in fact used as discovered, the car had to be taken to the Jaguar dealership to correct the substandard repairs.
The owner as nice as he can be, can't be trusted. He was asked, in more than occurance, if he had used new parts to which he answered yes, and reassured me that all of the parts in the Jaguar were new.
There will be an investigation by the Attorney General in Florida as it appears they are commiting insurance fraud in more ways than one.
I wonder how many other WOMEN have been taken advantage of by Fineline Autobody, I am not mechanicaly inclined when I started questioning the obvious. I had a male friend look at the car and that is when the substandard repair was discovered.
The complaint has been investigated and resolved to the customer’s satisfaction.
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