Pei Wei

Last time we were at Pei Wei was around a year ago. We have not been there as last time we did find a long hair in our food. Well, we decided to go back for lunch today August 8 after one year to the same location on Glades and 441. I ordered Mongolian shrimp for me, stake fried rice for my son and kid teriyaki steak for my daughter, just the noodles and steak, no veggies. I did ask if both my son and my daughter's meal has the same steak and was told yes. I remembered from the past how the steak looked like. When we got our food, her steak was different looking than my son's, but also not what it used to be. The pieces were bigger and they were breaded. It didn't look right, after she tried a piece, she definitely did not like it and we decided to return it. I simply said that she is not able to eat it and it is not what we ordered. They took it back without offering any apologizes let alone offering to get her something else. Long story short, I gave her my Mongolian shrimp fried rice and we shared the meal. The workers, kept starring at us, talking, looking, coming by to clean tables around us but not once did any one come asking if perhaps we needed a kid meal. I even thing the manager was walking around the restaurant, not sure if it was him and looking at us but said nothing. Really? How much does it cost you to replace a $6 meal? I am not one to complain, but this was beyond any decent customer service. Nobody cared and that did not go well with me. I payed for that meal but left hungry as I gave my daughter most of my food.