LongHorn Steakhouse reviews and complaints 1
View all 392 complaintsLongHorn Steakhouse - service animal
We stopped at the clearwater fl location with our service animal. We travel extensively and have always put our dog in a carrier on the seat (first because he alerts on sugar levels and secondly floors in restaurants are not always cleans). We have never been reprimanded until today. Manager craig told us he could not bark (which he did three times) and he had to be on the floor. We were at a corner booth with loud music by the bar. I doubt anyone heard him. I was trying to quiet him when craig came back and said we had to leave. We have been longhorn customers for years and have never encountered this treatment. I think someone needs to relay all ada rules. My dog needs to be close to smell my breath. I will admit he did bark several time (3 x)
With craig at our table within 2 seconds and back again twice more with a minutes time. We will be disappointed if we can not go into longhorn but actions like this are inexcusable.
Latest LongHorn Steakhouse Reviews
Left hungry as they couldn't cook my steak over fire as ordered. Flos 9 ounce filet Horrible Mixed Experience with Longhorn Steakhouse To go phone orders at Eastgate OhioGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!