Nova Southeastern University [NSU]

In October 2017, my daughter (10 years old at the time) had a procedure done at an oral surgeon's office in Boca Raton, FL. They apparently use the Nova Dental Lab for biopsy's and sent her sample to them for analysis. 3 months later I received an invoice from Nova for the lab work even though I had dental insurance, medical insurance and our deductible for the year had been met. I called, stated the same to them, asked why I was receiving a bill. They told me they no longer accept insurance, only medicare (3 months after the fact), and I would have to pay the bill out of pocket. I called the dentist's office, explained what happened and they said they never had this issue with them before but I was the 3rd person now with the same complaint. They contacted the lab and could not get it resolved. I have been receiving invoices every month for almost 3 years, I have called them, written letters, etc. provided my insurance, every month with no response. Now I have a collection letter from a collection agency. I am now forced to pay the bill out of my pocket even though I had insurance to cover this procedure. This lab is a dishonest, fraudulent, corrupt entity and I will make sure no physician that I deal with uses them for any of my labs in the future