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CB Drug Store CVS 11300 FL-82, Fort Myers, FL, 33905, US
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CVS
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CVS

11300 FL-82, Fort Myers, FL, 33905, US
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CVS - Pharmacy workers

Went to cvs to pick up antibiotics for a 5 month old with an ear infection. When asked date of birth I said 2/23/23. The lady said no. Thinking I had my dates wrong I said 2/22/23. Again she said no. The correct date is 2/23/23, as I said the first time. Worker asked me for first and last name, which I gave her. She again said no there is nothing. I said I dropped off a hour ago to the guy right behind you. She left the window and a few minutes later another woman came and asked dob. I said 2/23/23 and she said she found it but the last lady put in the wrong dob. I rolled my eyes but said nothing. The lady said that’s disrespectful and she doesn’t need to deal with that. I asked what is disrespectful and she said my action. I then said whatever can I get my Rx so I can go. She said no that I was disrespectful and had to talk to the pharmacist. The pharmacist came and I said “ can I please get my Rx and go? “. He said 2 minutes it’s being mixed. I then got my Rx. At that time I told the pharmacist that what is really disrespectful is to deal with his working instead of giving me a Rx for a sick 5 month old. That is crazy to me. I’m the customer and this is t high school.

Desired outcome: Apology from the pharmacy and the worker

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