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CB Vehicle Rental and Leasing Fox Rent A Car 10431 Radar Court, Fort Myers, FL, 33913, US
Fox Rent A Car company logo
Fox Rent A Car
reviews & complaints
Fox Rent A Car company logo

Fox Rent A Car

10431 Radar Court, Fort Myers, FL, 33913, US
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1 complaint
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Website
www.foxrentacar.com
Phone number
+1 (239) 785-3040
Category
Vehicle Rental and Leasing
Working hours
Mon
5:00 am - 12:00 am
Tue
5:00 am - 12:00 am
Wed
5:00 am - 12:00 am
Thu
5:00 am - 12:00 am
Fri
5:00 am - 12:00 am
Sat
5:00 am - 12:00 am
Sun
5:00 am - 12:00 am

Fox Rent A Car reviews and complaints 1

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K
8:31 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Fox Rent A Car has left an official reply on this complaint.

Fox Rent A Car - Car rental charges

I went Fox to rent a car. The woman that waited on me told me that if I returned the car early that it would be a $20 charge. I was charged $40 something. I was still charged for Saturday (today although I returned it yesterday (Friday). I also didn't know the insurance was $20+ a day. I thought it was less. I also have other charges that I'm not sure about. I pretty much got charged almost double than what it was originally. It turned up being $180+ for TWO DAYS! I don't like it that I didn't get a copy of the contract. I signed a screen & she was saying what it was for, but not with the amounts. The lady didn't mention it was going to be emailed to me. When I returned the car, a guy told me it was emailed to me. I feel like I've been ripped off!

Desired outcome: credit back to my car

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Fox Rent A Car representative's response
Dec 20, 2021 3:59 pm EST
Fox Rent A Car customer support contacts
Phone numbers

+1 (323) 593-7489

+1 (323) 593-7487

Address

5500 W Century Blvd, Los Angeles, CA, 90045-5914, US

Website

www.foxrentacar.com

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I am very sorry that you were unaware that the rental agreement would be emailed to you. We do ensure that everyone gets a copy of the rental agreement via email on each contract. If you would like an agent to review the rental charges for you, please contact us at billing@foxrentacar.com.
Thank you.
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