Winn-Dixie

On Jan. 28, 2022, at approximately 12:00 noon, I went to do my grocery shopping as I usually do at this location, I had been shopping at this location for many years as well, and had been a Winn Dixie shopper for 50 years (remember Kwik-Chek? Sam Q. Carter?) I depended on them for pricing and quality and was loyal.

So I got some hamburger that was bad (3 months ago, frozen) and I called Bob (the manager) today and spoke to him regarding my visit of 1/28, I went to return the bad burger (as instructed by mgr. Bob, 3 months had lapsed) I am battling cancer and I as well have been between Hospital and Dr's appts. and taking cancer meds, I finally decide to do my grocery shopping as I was out of food, now I approach the customer service desk to speak to Bob/Mgr. and Christina (Asst. Mgr.?) tells me he is on the phone (rudely) so I asked her if she could handle the situation (being a senior with cancer, money is tight to eat a nutritious meal, and money is an issue as well) so I did need to get that meat back and exchanged.

Anyway, she accused me of talking down previously to one of the associates previously in a raised voice, grabbing the Deputy that was behind the counter and banning me from this store! I told them to keep the rotting meat, and the Deputy told me if I attempted to drive he would arrest me for DUI?!?! (Cancer drugs, treatment) He actually sat in the parking lot for an hour while I waited out in the cold for a ride (I will not go to jail for nothing, or because he and Christina may, or may not have a "thing" going on) in my opinion, as a leader in my community, this was embarrassing, and by all means, if had staff like that, well, they would be gone! So here I go and catch a cold due to being "barred" from this location, and have had me ill for the last 2 weeks (Still no grocery's!) had to see a Dr. about it, and one of your most loyal and devout customers that would recommend your store above and beyond all others, especially when you know most of the staff and are able to say hello and have a great day to them while you shop, I stood by you!

Well, looks like Publix gets my business now, I must shop! I did speak to Bob today via telephone and such a nice guy, he is sending a gift certificate for the meat, I wish I could say who I am as it would throw so much extra into the punch! DO expect to be served with Court papers Christina, I have a real issue about this, I am 66 years old, and that young lady needs to learn respect, someone half my virtually cussing me out? THIS is not the Winn Dixie/SEG way, is it? Bob knows who I am if you care to contact me prior to service of Court papers, after that, I can not speak to you, this is real, and it is going to happen, I also run a charity and am well known in that aspect, I have had 2 weeks to think about this, now implementing the plan proceeds, Corporate will be hearing from our counsel, as well as me. This just starts the filing of complaints against WD, sorry it has come to this.

I bid you all a blessed day