Winn-Dixie’s earns a 1.1-star rating from 278 reviews, showing that the majority of shoppers are dissatisfied with grocery shopping experience.
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Winn-Dixie - The people in my neighborhood winn dixie are very rude to me and sell out of date products;
my neighborhood winn dixe have been rude to me to me to me 25 years and haves old me out of date product, mostly and meat in the 25 years i have asked to management but they have not talked to me. yesterday a cashier called for a manager and he told her to tell me put my conplaint on the internet and to winn dixie corperate, i would any winn dixies 50,000...
Read full review of Winn-DixieMixed Experiences at Winn Dixie
As I reflect on the various reviews shared by customers about Winn Dixie, it's evident that experiences vary widely. Some customers have highlighted positive interactions with specific employees who went above and beyond to assist them, while others have expressed frustration with the overall customer service and store conditions. It seems that there are areas where Winn Dixie excels, such as offering good prices and fresh produce, but there are also consistent complaints about rude staff, long wait times, and issues with online ordering. If you're considering shopping at Winn Dixie, it may be worth keeping these mixed experiences in mind and approaching your visit with an open mind.
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Pros
- Wide product selection
- Frequent discounts & deals
- SE Grocers rewards program
- Convenient online shopping
- Local community support
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Cons
- Limited geographic reach compared to rivals
- Perceived as less innovative than competitors
- Store brand lacks premium appeal
- Narrower online presence than industry leaders
Winn-Dixie Complaints 276
Unsanitary conditions. Pets in food store
My husband and I shopped the Zephyrhills, Florida Winn-Dixie on 9/27/24. We witnesses a puppy licking the cashier's scale as she was ringing up the owner's purchases. The owner thought this was cute and funny. We moved to another cashier.
This small puppy was a PET, not a "service animal". Animals do not belong in food stores!
I reported this to the manager on duty behind the customer service desk, but she shrugged it off as a common occurrence.
Desired outcome: Do not allow PETS in your food stores!
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Contact Winn-Dixie’s corporate customer service, providing details of the incident at the Zephyrhills location on 9/27/24. Emphasize the health risk of allowing non-service animals in a food store and the manager's dismissive response. Request that they address this issue with store management to enforce proper policies. If they fail to respond, consider escalating the complaint to local health authorities. Keep records of your communication for reference.
Customer service manager
This happens on a regular basis and nothing is ever done. The way Brett, the customer service manager talks to several of the girls on the front line is just ridiculous. He thinks his crap doesn't stink and can talk to and treat them like they are garbage. He belittles one of the front end specialists several times when my family was in there. He accused...
Read full review of Winn-Dixie and 3 commentsFalse advertising
Winn Dixie Circular Wednesday Jan 31-Feb, 6,2024. Advertisement for Jumbo White Raw Shrimp Peeled & Deveined * Previously Frozen $5.99lb. I went to several WD Stores for this item and NO Store had it. When I asked the person's in that Department when they expect to get the Shrimp everyone told me the same thing "don't expect that item to be stocked because it won't and WD will advertise a special every now and then and NOT actually stock it". I then went to get a "rain check" for that item and they also confirmed the same thing "don't expect it to be stocked.
Desired outcome: STOP FALSE ADVERTISING AND HONOR YOU RAIN CHECKS
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Is Winn-Dixie Legit?
Winn-Dixie earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Winn-Dixie. The company provides a physical address, 3 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Winn-Dixie's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Winndixie.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Winn-Dixie and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Winn-Dixie has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 276 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- There was some difficulty in evaluating or examining the information or data present on the winndixie.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We conducted a search on social media and found several negative reviews related to Winn-Dixie. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Schmitt Sohne wine pricing errors
Ok, now that I've come across the whole "Aldi" thing, I'm realising why a recent request to be contacted back by e-mail submitted via the on-line comments form was ignored. Obviously nobody at W-D cares any more. Why the request? As it turns out, someone who knows little about web coding decided that using proper punctuation within the comments box wa...
See grocers original 12 single serve cups
Have made coffee using these pods 4 times they have not brewed or fulled cup with coffee grinds I have tried other pod not a issue with my coffee maker last one filled with water and exploded in my coffee maker it was a huge mess I have used these pods for a long time maybe it is a defective box just bought them 2 weeks ago upc # [protected] I am a loyal Winn Dixie shopper coffee is to expensive to waste
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Unprofessional customer service
Location at 9701 Chef Menteur Hwy, Nov 14, 2023, around. 5:30pm. Your 'BOGO" display near the front of the store. Buy one get one free, mix and match/ equal or lesser value. Which I pick-up. Your Cashier Ms. Marilla (No customer skills) after me(customer) soft spoken voice (politely) explain to her the item (belvita Biscuit )was buy one and get one free...
Read full review of Winn-DixieCustomer services sucks here at this store.
Some of the managers I’ve only spoken to two managers and they are extremely rude! They have no manners. Any time I go into that store there judging customers and talking about us customers and even the employees as well. This store winn dixie by cvs on 54. They have no manners what so ever and they don’t have any human decency. We need managers and employees who genuinely care about the well-being of customers and actually treat us with respect just like we do them. And i thought a work environment shouldn’t have any gossiping? Why is there gossip at this store? These managers love to gossip about one another, and including the employees. They obviously need to go back into management training because these wannabe managers aren’t, they have no clue on how to run a store.
Cashier
I went into the winn dixie store 2236 and bought a few items I saw a sign that Stauffer frozen meals were bogo I picked up 2 that I wanted. When I went to check out the cashier (pam) told me they wete not on sale she then left her register unattended walked to the isle to check then proceeded to stand at the end of the registers and call me over to show me...
Winn Dixie Liquor Store Cashier ( Name- Ana ) Panama City , Fl , West 23rd St
Hi my name is Brandon this is a complaint on a cashier at the liquor store address 3157 W. 23rd S Panama City , Fl 32405 . this just happened a few days ago the cashier at the time was Ana that was to sever me she refused for no reason I contacted the store Manger at the time Michael I assumed he didn't see anything wrong with severing me and he did . the next day I was approached by another Manger about the situation who made me fill uncomfortable a Male when I shop and this Winn dixie all the time and he addressed the issue again not knowing that this cashier has been personally been talking with me outside of work and I feel as if their is something more personal going on with her about me for what I don't know when I have heard her make comments about where I live and where I stay down grading she has also made personal comments to me about personal things that she has no control over .
Desired outcome: open
Hot foods-package fried chicken to go.
On Wednesday 9/27/23 at 2:20 pm I purchase an 8-piece fried chicken meal. The meal was on sale for $6.99, but once at the self-checkout it scanned $9.99. Showed the cashier my receipt and the ticket on the side of the box of the sale price, she immediately asked that I go to the service desk, I got the difference of $3.00 refunded.
Got home sat to eat the chicken, tasted terrible like plastic had to throw all away. Seems instead of waiting until the oil rest and cool than transfer to a container, oil was transferred still warm. So, the oil picked up the plastic taste. This was not the first time this happened. Please have the hot food manager pay attention to kitchen details so I wouldn't have to complain about the quality of their product.
Desired outcome: Refund of $6.99 plus tax, [protected]
Refused to check me out
This evening I was shopping at the Winn Dixie in Macclenny Fl.32063, my cart was full and when I tried to Check out there were no open register's open. I saw at least 5 employee's standing there doing nothing but talking to each other. When I asked them to please check me out I was told I had to use the self-check out. I tried to explain I have a kidney...
Read full review of Winn-DixieService
I am, pissed 😡 ALDIs, bought Winn-Dixie Store and there will be no pharmacy, bakery, and deli department. Employees in those departments, will loose their jobs. I’ve been a customer of Winn-Dixie Pharmacy at Canoe Creek Rd, Saint Cloud, FL 34769 since their opening. I will dearly miss (Mathew Kennedy, Darrell/Darrill Willmore, and Susan) They know me best...
Read full review of Winn-DixieSerious lack of customer service
I am a longtime loyal Winn Dixie customer at your Destrehan, La store, and am really disappointed in the decline of the excellent service that once was. All of the good managers have left for whatever reason. Once we as customers have developed a relationship with the associates, they are suddenly gone. In the mornings there is NO one at the customer...
Read full review of Winn-DixiePharmacy #2527, 252 Harbor Village Ln, Apollo Beach, FL 33572
My email address: [protected]@gmail.com Incident took place on Thursday, August 17, 2023, 3pm but this is an ongoing issue. My complaint is not about an isolated incident but an issue I've been dealing with for over a year. A few of my medications cannot have refills and therefore must be called in by the doctor every month. These prescription...
Read full review of Winn-DixieStor
I go to this store most mornings around 8:30 or 9 AM and they never have someone there to cash you out. They force you to use the self check out which I totally hate. I ask every time can someone check me out and each time I am told I have to use the self check out. I end up just giving them my stuff and I hope the next time I come in they will open up a...
Read full review of Winn-DixieCashier
I was super disrespected by one of your employees at the checkout line. She verbally assaulted my underage daughter and was shouting profanity in front of my 9year old daughter. We were all humiliated. this incident happened today 8/5/2023 at 5:15 pm the cashiers name is Jane. I am a frequent shopper at that store and will not be shopping there until this matter is resolved.
Read full review of Winn-Dixie and 1 commentCustomer Service
I went to Winn Dixie at 99 Eglin Parkway, Fort Walton Beach, FL to cash in lottery tickets. I went to the customer service desk that was unmanned and waited for service. After approximately five minutes I caught the eye of the person working the self checkout area that told me "She can see you and is in the safe" - that was it, no greeting or when I could...
Read full review of Winn-DixieStore manager
The Store manager Bill Watson was on vacation when sheryl called my a hypocrite and accused me of watching FOX. So after two weeks I go shopping at winn dixie and I even said "hi" to sheryl wanting to let this go. As I was outside in the parking lot getting ready to leave, Bill Watson came up to me and said "I heard you called one of my employees a...
Read full review of Winn-DixieStore Manager Bill Watson
Winn Dixie 6257 US Highway 1, Port St John, FL 32927, United States It all started when I asked a simple question to the bakery lady Sherryl. A bud light vendor was putting out a display of bud light products by the entrance to the store. Sheryl was walking by me and I asked her a simple question. I wonder if they are really suffering, meaning the vendor...
Read full review of Winn-DixiePharmacy
The store in Tillman Corner I have been the pharmacy all day long been on hold for as long as an hour went to get my medicine filled this morning and they said they didn’t have it put I could see if another pharmacy has it and they would send my prescription to them so I found a pharmacy that had it and now I can’t get any help in getting someone to answer...
Read full review of Winn-DixieAbout Winn-Dixie
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4. Detailing the experience:
- Provide detailed information about your experience with Winn-Dixie. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.
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Overview of Winn-Dixie complaint handling
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Winn-Dixie Contacts
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Winn-Dixie phone numbers+1 (866) 946-6349+1 (866) 946-6349Click up if you have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone numberCustomer Service+1 (855) 753-6841+1 (855) 753-6841Click up if you have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone numberPlenti Card Queries+1 (844) 745-0463+1 (844) 745-0463Click up if you have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number
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Winn-Dixie emailscustomerresponse@segrocers.com100%Confidence score: 100%Supportcustomerservice@winn-dixie.com100%Confidence score: 100%
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Winn-Dixie addressP.O. Box B, Jacksonville, Florida, 32203-0297, United States
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Winn-Dixie social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 02, 2024
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at least they have not ignored for 25 years. like they ignored me.