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CB Gaming Dave & Buster’s 3000 Oakwood Blvd, Hollywood, FL, 33020, US
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Dave & Buster’s
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Dave & Buster’s

3000 Oakwood Blvd, Hollywood, FL, 33020, US
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11:00 am - 12:00 am
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10:44 pm EDT

Dave & Buster’s - Customer service

Hello,
I am currently at Dave & Busters in Dolphin mall in Florida, instead of having a good time I am writing a complaint because the customer service here is absolutely AWFUL. I work in customer service and have never seen such a rude employment crew in my life. Asked for a refund 2 secs after paying $76 and realizing there was a better offer & sales rep said I could not get a refund nor exchange..? Then later after forcing myself to have a good time and play the games, I ask a waitress if I could get food. She responded by telling me to sit down, I sat down and waited 20 mins, I then went to the bar and sat down to ask someone to get me a server, whole entire bar crew looked at me and no one approached, finally someone attended to me 5 mins later once I sat back down at the table. Not a single kind human emotion was given to me today and I was looking forward to spending time with my dad and sister who just got back in town. Customer service AWFULLLLL!

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