David's Bridal reviews and complaints 1
View all 150 complaintsDavid's Bridal - Dirty business
I purchased my gown without too much thought. I would be remiss if I did not say that the first idiot lies within this brain that allowed myself to be taken so foolheartedly. I'm angry that I allowed myself to be hasty even with only a month to plan a small wedding. That said, I must begin to tell the truths of what I experienced at David's Bridal.
I booked an appointment and was garciously catered to by three pleasant and charming hostesses. Dress after dress in my voluptuos size was brought before me. I scrutinized price tag after price tag. It wasn't until a beautiful $200. sale dress landed in my changing room that all begam to go amiss. It was a size too big but just like the sales women said..."that's no big deal to have taken in". The dress wasn't the only victim that would be taken in. I had to spend as much as the wedding gown in alterations. But I'll tell you what... those pleasant ladies didn't so much as nod at me after the made there sale. I couldn't get help if I laid down ont he floor and threw a tantrum. Perhaps I should have. After all the their scam continued to spread poison further... My bridesmaids dresses all fit wonderfully in the changing rooms. We were told we would have to order their dresses due to the fact that they didn't not carry a stock of them. The dresses came in a size larger although they still claimed to be the size that these women tried on. Now the same story unfolds for them... they paid comparable costs for alterations as they did for the original purchase of the dress.
The alterations lady was kind, compassionate, patient, and over worked. Nothing was ever ready on time. Talk about panic. Although she tried to soothe my nerves and was exceptionally apologetic... nothing can when you have only a month to plan and one week left until the wedding.
One of my bridesmaids had to go to the DB's at Atlantic Blvd in Jacksonville. Her alterations were done by someone plannign a freak show. That's the best way I can describe her experience. Her dress had pouches, and uneven hems. The day before the wedding she had to stay there until they got it right.
You might think that this was a one out problem. And, with every business a problem is bound to rear its ugly head from time to time but after reading all of the other complaints here within this website... We all were taken by a piss poor business. Mainly, something should be said for a business who profits off of ripping off people. Something should be done. I have just enough time on my hands to personally ensure that my experience is broadcasted in as many venues as humanly possible. No one in todays economy should allow this to happen to someone else. Nor should they have before. David's Bridal is just "Dirty Business" and there's no other way to put it.
I typed quite poorly up there. I apologize.
I wanted to summarize quickly what me and the other ladies in my party concluded.
We think they send you dresses that are bigger than what they say they are so that you will pay back in alterations. Perhaps it started as a wonderful idea for women because many regulate their weight but perhaps it has now gone too far. They make enough in alterations to keep their business up and running. They'll get you one way or another..coming or going.
I took my gown to my local tailor and showed her/told her what had been altered. She frowned at me and then with a sad voice told me she would have charged me $75. for the same alterations.
DB says they insure their alterations... What good is that when you look like hell at your wedding regardless. Sometimes it's just too late to fix the mistakes.
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If it's so expensive to have alterations done there, why do it? You have the option of taking your dress somewhere else. DB doesn't force you to have your dress altered there. For DB, they can't really help it if your wedding is a month away. You have to understand, most brides get their dresses a year ahead (and sometimes more) and bridesmaids' dresses 6 months ahead.