CenturyLink reviews and complaints 1
View all 759 complaintsCenturyLink - slow service, time outs, page can not be displayed
This is a warning to everyone.
Do not get centurylink for any service.
I ordered internet service on june 13-2010
It was running good for about two weeks, when I would try to open my browser it would say, timed out, page can not be displayed, or be so slow a dial up connection would be faster. Here is the fun part, they admit they are having a problem but would not let me cancel the one year contract without paying a $99.00 fee. After calling them six times and a total of three hours on the phone they still refused to cancel my contract. One of the people I talked to was a manager named stephany. Everyone should read the contract before getting internet service. I made a complaint with the bbb about this problem and every else should do the same. Here is the link.
Http://www.Bbb. Org/
It`s easy to do and they hate to be put in there. When filling out the form try to find an address for the corporate office of centurylink, you will get better results, just google it.
I needed internet so I got brighthouse, only 768kbs but is very fast. $19.95 for the first six months, then it goes up to $26.00 for the next 6 months. It`s a lot faster than dsl from centurylink.
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