Menu
For Business Write a review File a complaint
CB Online Shopping GateCrafters 13100 Florida 54, Odessa, FL, 33556, US
GateCrafters company logo
GateCrafters
reviews & complaints
GateCrafters company logo

GateCrafters

13100 Florida 54, Odessa, FL, 33556, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Category
ComplaintsBoard
H
12:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

GateCrafters - Dual swing gate opener

"This is absolutely the Worst Company ever that I have dealt with. From the owner, Tony, on down the line, the customer service is the worst. And the Estate Swing gates they sell are crap. And worse that all of that is the Technical Support. They claim they have support 9am -9pm 7 days a week but don't fall for that. You likely are to get a sales person who knows nothing about the gates. They do NOT honor their warranties. POOR CUSTOMER SERVICE is in the whole company's DNA. ! DO NOT DO BUSINESS WITH THIS COMPANY. YOU WILL REGRET IT"

Read full review of GateCrafters and 1 comment
Hide full review
1 comment
Add a comment
Z
Z
Zach Babiarz
US
Jan 18, 2017 9:55 am EST

I got ripped off with their system too, now im stuck with an expensive gate that doesn't work. They are hands down the worst company I've ever worked with.

ComplaintsBoard
V
6:15 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

GateCrafters - Terrible service!

I spent nearly $1000.00 on gateopeners & accessories. After about a month it stopped working. I called their customer support and spoke to a person who was clueless. They took my number but never called back. I called them back and was given the run around and finally told to send everything back. Well my gate doesn't work this whole time and they tell me to just push it open. I send it back for repair and never hear anything from them. After finally talking to a guy named Tony, who got quite rude with me, I was told it was still in 'testing'. Meanwhile my gate isn't working. Another week and then I'm told I must have done something to 'break' the opener therefore I needed to purchase a whole new unit. I'm so disgusted on how some business who hides behind the internet can steal $$$ and then keep it. I took my business elsewhere and I'm still fighting them for a refund...

Read full review of GateCrafters
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.