Moe's Southwest Grill reviews and complaints 1
View all 263 complaintsMoe's Southwest Grill - overcharged by the restaurant cashier for an item I did not receive
Location:
Odessa FL Store # 6625
Order # 182
Date: 1-21-19
Time: 12:57 pm
Order Total: $28.18
The cashier ran up three bowls and two had extra meat on them. The third bowl did not. I watched the prep person prepare my bowls and he only put one small scoop of chicken on the third bowl. I told the cashier and she asked the manager who had been walking back and forth on the front line and who did not put my bowls together. He said that there were x-meat on all 3 orders. I said no there was not on the last order. The cashier charged me for extra meat on the third bowl and the manager was not the person who put the bowls together. This restaurant has done this in the past and as far as I am concerned they over charged me for an item I did not even order nor receive.
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