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CB Fast Food Chains Moe's Southwest Grill 5510 Highway 153, Hixson, TN, 37343, US
Moe's Southwest Grill company logo
Moe's Southwest Grill
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Moe's Southwest Grill company logo

Moe's Southwest Grill

5510 Highway 153, Hixson, TN, 37343, US
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Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 10:00 pm
Sat
11:00 am - 10:00 pm
Sun
11:00 am - 10:00 pm
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2:34 pm EST

Moe's Southwest Grill - lack of customer service and wait time

I visited your location today around 2:00pm on my lunch break. I stood in line which only had 1 other customer in front of me and I waited for 20 minutes for the associates to finally get around to waiting on me. When I did finally get waited on, the lady never smiled and was not very friendly. While waiting in line several of the associates were having personal conversations with each other which is the reason that I had to wait so long. I work in retail and this type of service and wait is unacceptable. I will not be returning to this location.

Read full review of Moe's Southwest Grill and 2 comments
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shadowg
US
Dec 29, 2019 3:31 pm EST

THe only way you would know that the conversation is personal is if you listened in on the conversation. You have NO RIGHT to listen in on something that does not concern you. Did mommy not teach this to you? I hope that where you work, that you get a customer just like you who is impatient and complains about you because they are not mature enough to wait patiently. If I had to deal with someone like you I would not smile either.

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Youmissedthepointagain
US
Jan 02, 2020 5:11 pm EST
Replying to comment of shadowg

You missed the point completely. You also enjoy trying to school people which is utterly pathetic. And then on top of it you try to throw insults and wish negative things upon people. If somebody is talking loud enough for you to overhear, that’s their problem. It’s obvious that your mama didn’t teach you very much either. Just pathetic!

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