Maaco Franchise reviews and complaints 1
View all 87 complaintsMaaco Franchise - car paint job
We were told the 5 yr warranty paint job was on sale, we spent $1500. When we got the papers, they had switched it to the 4 yr warranty, and said the counter person had made a mistake. The paint started lifting in 6 months, peeling by the antenna, and they got paint on the left tail light. When we took it in, the man at the counter was rude and argumentative. We went out to look at the car, and from a distance he saw a bird stain on it and said, well, that's your problem. I said no, that doesn't have anything to do with what I want to show you. I told him I thought the car was not properly prepped for painting, because it was lifting, and we could see the old paint under the part that was chipping by the antenna. He was still argumentative and rude, and said well it's under warranty why are you complaining? There was no mention of pride in the work and that it shouldn't be doing that, or apology. Then, for the paint on the tail light, he said he couldn't do anything about that. He was a complete jerk, and I don't advise ANYBODY going there. I won't even go to another Maaco, because I doubt if they're any better.
Overall, this place is rude, and denies responsibility for their mistakes. STAY AWAY if you value your car and money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Maaco Franchise Reviews
Maaco My delivery truck was hit by a maaco truck and they refuse to pay to fix Warranty paint services store 10951 Shabby repair, misguided information, not completing service paid for, and keeping vehicle way too long. Totaled my truck!!!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!