Florida Department of Revenue reviews and complaints 2
View all 181 complaintsFlorida Department of Revenue - Department of revenue failure to follow court order
The Department of revenue child support program was ordered by 13th circuit Court to the immediate closing of the case and immediately release of funds.
In over a week the Department of revenue has failed to close the case and has failed to immediately release the funds as the court order stated.
Court order was dated October 27th 2021 to close the case and immediate release the funds that the Department of revenue has been holding since August. The Department of revenue put a order of entry in October 28th 2021, and have been notating the account on October 29th November 1st November 2nd November 3rd.
Despite my many many attempts to have this case closed immediately and requesting the urgency and attention to this matter has fallen on deaf ears we are now 7 Days in and no case has been closed no funds have been released immediately as ordered.
I have emailed the child support enforcement legal team with past due bills to show and prove this is very serious I am on the verge of losing everything as I have explained to everyone. It is to the point my phone is now cut off my children cannot attend school because of finance issues that could quickly be resolved if they immediately release my funds as the court order has required.
Desired outcome: Immediate release of funds as the court order States and close the case
Florida Department of Revenue - privacy act issues
Since my Child Support case was submitted to this particular office, I have been receiving various emails from the opposing party the very last detail I privately spoke to the customer service employee. Every visit earns me a rude email or verbal discussion with numerous people concerning my actions and conversations when I am this office. I have spoken to the office manger many times and he said "there is nothing he can do. He has no control over his employees and what they say to whom." Now, this is such an unethical violation of my privacy rights. It's my personal information that is being discussed by their employees to third parties. I have requested for an investigation and the manager hung the phone up on me. I called the Tallahassee and they said the same. What type of professional business is this? I am being stereo typed as a low beat dad and am given no respect as how to resolve any issues or have questions answered. How can this office continue to get away with this?
The complaint has been investigated and resolved to the customer’s satisfaction.
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