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CB Residential Rentals Extra Space Storage 12390 Arnold Mill Rd Ste C, Alpharetta, GA, 30004, US
Extra Space Storage company logo
Extra Space Storage
reviews & complaints
Extra Space Storage company logo

Extra Space Storage

12390 Arnold Mill Rd Ste C, Alpharetta, GA, 30004, US
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1 complaint
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Website
www.extraspace.com
Phone number
+1 (770) 569-0060
Category
Residential Rentals
Working hours
Mon
9:30 am - 6:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
9:00 am - 5:30 pm
Sun
Closed

Extra Space Storage reviews and complaints 1

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R
6:29 pm EST

Extra Space Storage - Unauthorized credit card charges

I cleaned out my space on a Sunday, took my lock and left the space open and went to the office to cancel. It was 1:30 and the sign on the door said "Back at 3:15". I called, got voice mail and left a message that I was cancelling and please call. No call. Over a week later I received a call that my payment was past due. Again, I told him I'd moved out. He insisted there was a lock on the unit. There wasn't. He called back three days later saying I took the lock but left items in storage? I didn't. Fast forward to today when they charged $240 on my credit card. No way to complain to corporate. Disputing. Stay away from these guys.

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