The Pep Boys

Negative five stars!
Horrible customer service!
I went there on rainy Saturday evening, I just recently bought a used work van only to find out during a heavy rains that the wiper blades were very bad. So I googled the nearest auto parts store near me and that's where it took me (6521 Roswell rd)
I soon as I arrived I seen an employee in the parking lot about to get in what appeared to be a customer car so I rolled my window down and ask him if they sold wiper blades there? He looked at me and said "your joking right" and just got inside the customer car left. The only pep boys I ever shopped at is the one near my home in Kennesaw that's where I bought my tires for my daughters car and that store only does service they don't sell any other automotive parts so that's why I asked the employee in the parking lot if they sold wiper blades.
I went inside and at the checkout counter there was one employee working with a customer As I walked to the aisle where the wiper blades were, I was looking for a book so I could look up my vehicles wiper blade fitment. there was no book so, I started to browse the store to give the employee time to deal with the customer in front of him, after browsing for 10 to 15 minutes I notice that there were two employees sitting at the service counter with no customers in front of them, so I headed over to service counter hoping to get either one of the two to look up my vehicle information so could go and pick out the right size blades, when I started to walk over there the female happened to get up and walk into the service area and following behind her was the older man which I believe was the store manager. As he was walking in front of the counter he looked right at me and without any kind of expression he just continued without even saying a "hello" or "hang on we will be right back" (No customer training on this guy for sure) so I hung around the counter for a few minutes and realized that they might be gone for a while so I then went back to browsing through the isles for like 5 minutes or so and then I saw that they were back at there counter. So walked back over there and I noticed the female was sitting there typing on her personal cell phone it had a glitter case on it. "I said excuse me ma'am" I had to repeat myself at least twice before she lifted her head up from her phone to even acknowledge me in front of her counter space and I asked her "could I please get you to look up my wiper blades for my vehicle" And soon as said that the older man next to her told me "you can go over to that counter and he can help you" I informed him that he has been very busy with that customer for long time and that I have being waiting for quite a while. And just want someone to look up my vehicle information And I see that she is on her cellphone and I would like to have someone look up my wiper blades. She (Melissa) with a very angry tone told me that "I'm not on my cell phone I'm working on a quote for a customer using my cellphone and that she is now NOT going to help me!" the older man next to her which I'm sure is her manager did not offer to help me either he actually looked at me like if I had s*t on my face. so I turned around and seen that the other employee was still busy with that one original customer so at that point I didn't see why I would spend any of my hard earned money there.
I ended driving a block down the street had to pull over and park as the rain was heavy and I couldn't safely travel. after waiting for about 30 to 40 for the rain to slow I able to find an advance auto parts a few miles up the road. Right away they acknowledge me by saying "Hello how can we help you today" they looked up my blades and installed them as well for free even though it was lightly raining at the time.
Never ever will I go to another pep boys and I will always inform others not to as well..