Journeys reviews and complaints 1
View all 102 complaintsJourneys - Honor price on product
Hi, my name is Steven Reynolds [protected]) [protected]@hotmail.com
On Sept 5, 2021 I entered your store #48 in Columbus, GA looking for a pair of shoes. I found a pair size 9 and took them to the cashier (Ms. Kiersten) to be checked out. The price that was on the shoe was $7.99. Ms. Kiersten stated that she couldn't sell the pair of shoes for that price which was on the shoe, which is false advertisement. She called her supervisor and she stated now as well and the DM Ms. Kim could not be reach for clarification. As a customer, I have the right to purchase the merchandise at the priced that is listed on the product at the time of purchase. The mistake is on the store, not the consumer. I have photos to prove my complaint and would like your company to honor your price. Looking to hear from you soon. I can be reached at the info above.
Thanks in advance.
Desired outcome: Sell the product as advertised
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