Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fast Food Chains Steak 'n Shake 9557 Bill Arp Rd, Douglasville, GA, 30135, US
Steak 'n Shake company logo
Steak 'n Shake
reviews & complaints
Steak 'n Shake company logo

Steak 'n Shake

9557 Bill Arp Rd, Douglasville, GA, 30135, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.steaknshake.com
Phone number
+1 (770) 942-2200
Category
Fast Food Chains
Working hours
Mon
10:00 am - -11:00 pm
Tue
10:00 am - -11:00 pm
Wed
10:00 am - -11:00 pm
Thu
10:00 am - -11:00 pm
Fri
10:00 am - -10:00 pm
Sat
10:00 am - -10:00 pm
Sun
10:00 am - -11:00 pm

Steak 'n Shake reviews and complaints 1

View all 1731 complaints
ComplaintsBoard
S
3:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Steak 'n Shake - service

We have been giving this location chance after chance to improve for the last year and a half. Today was the last straw. After being seated for over 10 minutes I had to go to the register to ask if anyone was going to come help us at all. When the waitress came we let her know that this was a repeated issue and we were not happy. She took our full order and then went to the manager and told them to come finish our order because she wasn't coming back to our table. While the waitress was taking our order she said she knew it was an issue and the manager and owner knew and just didn't care. We walked out and will never return. This location use to be extremely busy and have already lost half its customers and I am guessing the service is why. The owners should be ashamed and u would not want my company name associated with this place at all.

Read full review of Steak 'n Shake
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.