Menu
For Business Write a review File a complaint
CB Furniture Stores Rooms To Go 979 Dawsonville Hwy, Gainesville, GA, 30501, US
Rooms To Go company logo
Rooms To Go
reviews & complaints
Rooms To Go company logo

Rooms To Go

979 Dawsonville Hwy, Gainesville, GA, 30501, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
A
7:22 pm EDT

Rooms To Go - undisclosed add on charge

I bought a sofa and mattress set in October 2014. Not until today, when I looked at the folder containing the receipt did I see that I was charged $59.99 to "protect" a leather sofa. I never agreed to this, never authorized it, was never asked about it. Did I miss it when I signed their ridiculously small screen? Yes, shame on me. Shame on them for ripping me off. I suspect this was retaliation for my refusal to buy their overpriced mattress cover. Their "selling" of the mattress cover bordered on harassment, as the person who was with me will gladly attest. I was willing to over look that but not the sneaky add- on of that leather treatment. I know that I will have no recourse against them BUT I will do everything I can to spread the word about this store. It will end up costing them a lot more than the $59.99 they took me for.

Read full review of Rooms To Go
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.