Krystal reviews and complaints 1
View all 178 complaintsKrystal - Violations of public health and safety standard / food service
As a lifelong Krystal customer, I regret to inform you that I purchased 2 scramblers with sausage today at about 9:30Am from the Krystal location in Macon, Ga at 1140 gray highways.
I didn't notice until I got the bag home that the food containers were only Luke warm, and when we opened the top of the container... We found that both sausages had a ragged edge on just one side. We were hesitant, but didn't think too much about it.
However, when we tasted the grits we found that they are almost ice cold with a solid consistency as if they had not been prepared earlier but not properly stored. We suspect that the ragged edges on the sausages were made from tooth markings during the action of chewing! Both scramblers were returned to the store with this complaint.! A refund was made for these items.
Desired outcome: Please contact me with appropriate compensation for this gross insult and violation of heath and food safety standards during this time of covid 19my address is 3308 commodore dr , macon ga 31211 ... send to ET
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