Rooms To Go reviews and complaints 2
View all 979 complaintsRooms To Go - Furniture not delivered, only a portion of it
We ordered a complete bedroom suite in June and it was to be delivered on July 23rd. We had everything ready for the entire bedroom suite to be delivered, since I was having a major surgery on the 26th, we wanted to get things set up.
The issue is only the bed, dresser and mirror showed up. We are missing two marble and wood end tables. The movers said "Oh, we think that is on back order and will be delivered later."
This was extremely disappointing as we sold our other furniture and now there are no end tables. We paid a great deal of money for our new furniture and a large fee for delivery. We for sure should've received a phone call, email or letter at the least.
I need to hear back from someone immediately.
Lisa Jackson
[protected]
Desired outcome: Delivery of end tables immediately and return of delivery fee
Rooms To Go - Delivery drivers
I already hate the fact that all my items are going to be delivered in pieces although delivery driver comes to my house never getting out to ring doorbell and then leaving, what really! Now I have to reschedule to get my item which is crazy. Was gonna order something else from them I don't think so they have lost my business forever. This is for all the people reading this comment do not do it! You will never get all items together and bad service.
Desired outcome: Wish I could have gotten all items at once.5097
The complaint has been investigated and resolved to the customer's satisfaction.
Latest Rooms To Go Reviews
Online purchase Hosford 6 pc sectional non-powered sofa Service after the sale. glass/wood cocktail table Love seatGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!