Menu
For Business Write a review File a complaint
CB Glasses and Lenses LensCrafters 1363 Mt Zion Rd, Morrow, GA, 30260, US
LensCrafters company logo
LensCrafters
reviews & complaints
LensCrafters company logo

LensCrafters

1363 Mt Zion Rd, Morrow, GA, 30260, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
Sun
12:00 pm - 5:00 pm
ComplaintsBoard
C
3:02 pm EDT

LensCrafters - Receipt glasses morrow/Southlake

I bought glass this year totaling over 600.00, I called on a Monday I just wanted to get a receipt. The Manager Monica, took my information. NO one never called me back. I waited and spoke to Mercedes she basically said the same thing the manager said. ‘WE ARE BUSY’ all I wanted is a receipt. Monica was out and James was the next in c charge, I guess the way Mercedes was talking like she didn’t want or there was no one to talk to. You can’t or no one cant print a receipt. I asked for the Len crafters complaint department, but first I called another lesncrafter location and told them what happped and they said that is so sad that location was like that and that I should complain. And I was going to do just so. I will let everyone know, please don’t go to the morrow, Southlake mall location. unprofessional and oh ‘THEY ARE TO BUSY glass bought feb 2022. called 06/13/22. no on called back

Desired outcome: filled complaint

Read full review of LensCrafters
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.