Steak 'n Shake reviews and complaints 2
View all 1731 complaintsSteak 'n Shake - Lawn care service provided/not paid for
I work for ABC LawnWorks 38 Stonehill Rd. Oswego, IL. [protected] [protected]@abclawnworks.com
We provided 2 lawn care services for the Steak N Shake at 4335 Fox Valley Center Dr. Aurora, IL. 60504 before service was canceled. We have not received payment for these services as promised by the store manager, Stella.
The services were provided on 08/5/22 and 08/12/22. This account has also accrued 4 late fees, 2 per invoice for each month it's been 30 days late. The account balance at this time is $210.00.
Please contact me, Diana Soling, [protected] between the hours of 8-4:30 Monday thru Friday.
I have reached out to the store manager numerous times and get no response.
I am unable to upload an image of the statement as it keeps advising all forms are not supported.
Desired outcome: To have this paid in full so the account can be closed.
Steak 'n Shake - I never got my order so I asked for a refund and they didn’t give me one
All I want is a refund for the order that I didn't get come on please. I arrived at the store an I told them I had a pickup order for Carol. I got an email saying it would be ready at 1:30am when I got there it wasn't ready yet 20 min later and still nothing just for 2 shakes and a soda. I never received it and I waited for a longtime. So I decided not to wait any longer and they never made it. I told them I wanted my money back but they said they couldn't I had to call a number they didn't even give it to me. The workers there are bad at customer service. I waited so long and they never made it and didn't even give me my money back and I never got the order. So I left. Now all I want is my money back. Give me my refund please.
Latest Steak 'n Shake Reviews
Delivery Cold food missing food melted milk shakes from drive througg Whole meal mostly spaghetti with red sauce, charged for chili mac Incorrect order a refund mot refundedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!