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CB Restaurants and Dining Pizza Ranch 1211 Holiday Dr, Bloomington, IL, 61704, US
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Pizza Ranch
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Pizza Ranch company logo

Pizza Ranch

1211 Holiday Dr, Bloomington, IL, 61704, US
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1 complaint
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Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
9:00 am - 11:00 pm
Sun
9:00 am - 10:00 pm
ComplaintsBoard
B
11:52 pm EDT

Pizza Ranch - Want to complain about service and food

Went to Pizza Ranch to have a good meal. #1 ordered a pizza when I paid at door. Never got it asked 3 times about it. Final answer. They put it on the buffet. #2 Not very busy table looked clean - so sticky and greasy had to ask to have it clean. #3 Ice cream machine broke - So there for NO ICE CREAM. #4 Waited for the pizza I mentioned up above for 20 minutes before I got the answer. #5 No Ice cream and then there was NO dessert pizzas. Had to wait 15 minutes for that and the place was NOT busy at all. Which I understand why they were not busy because of everything that went wrong for me. If people had the experience I had I would not go back there either.
Talked to the Manager about everything and his comeback was Thanks for coming and my comeback to him was I will not comeback here. Did not receive the service or the meal I paid for.
They had my money for 2 full meals and service. I did not receive neither one.
So you tell me what is an unhappy customer supposed to do.
I am a business man in a small town and if I gave the type of service like I got to night I would not be in business very long. Maybe you can get away with it in a bigger town like Bloomington-Normal. I talked to 2 different tables that were by our table and the got tired of waiting for the dessert pizza and threw their hands up and said "We are not waiting any longer"
Thanks for letting me complain as No one lessoned to me at the the restaurant unless it was another disgruntled customer.
Barry

Desired outcome: Something - my bill was over $26.00 for 2 people

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