Menu
For Business Write a review File a complaint
CB Fast Food Chains Boston Market 17855 S Halsted St, Homewood, IL, 60430, US
Boston Market company logo
Boston Market
reviews & complaints
Boston Market company logo

Boston Market

17855 S Halsted St, Homewood, IL, 60430, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 10:00 pm
Sat
11:00 am - 10:00 pm
Sun
11:00 am - 10:00 pm
ComplaintsBoard
P
10:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Boston Market - Wrong order

I visited Boston Market at 17855 S Halsted St Homewood, IL, today August 26, 2023 around 1:30pm. I ordered a half of chicken with two sides, mashed potatoes and mixed vegetables. After paying for my order, the young man gave me a bag with a plate of food. I did not realize that he mixed the bags up and gave me the wrong order, until I got home and opened the plate. This plate had chicken with a side of sweet potatoes and broccoli and I do not eat sweet potatoes or broccoli. Therefore, I tried several times calling the store number to complain and work out a plan to return the meal, but the phone kept going to a busy signal.

This is a location that I visited before and never experienced this type of problem. I am frustrated and disappointed that I could not reach the store and get this problem resolved.

Desired outcome: I am requesting a full refund for my food order.

Read full review of Boston Market
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.