Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fast Food Chains Checkers & Rally's 17701 Torrence Ave, Lansing, IL, 60438, US
Checkers & Rally's company logo
Checkers & Rally's
reviews & complaints
Checkers & Rally's company logo

Checkers & Rally's

17701 Torrence Ave, Lansing, IL, 60438, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.checkers.com
www.rallys.com
Phone number
+1 (708) 251-8130
Category
Fast Food Chains
Working hours
Mon
10:00 am - -10:00 pm
Tue
10:00 am - -10:00 pm
Wed
10:00 am - -10:00 pm
Thu
10:00 am - -10:00 pm
Fri
10:00 am - -8:00 pm
Sat
10:00 am - -8:00 pm
Sun
10:00 am - -10:00 pm

Checkers & Rally's reviews and complaints 1

View all 676 complaints
ComplaintsBoard
C
9:54 pm EDT

Checkers & Rally's - Very disappointed

Marcus the cashier is in serious need of re-training. (lack of professionalism) He addressed me as if I was some hoodlum off of the street. In addition to, after he handed me my order, I opened the bag to ensure my order was correct/complete and he very arrogantly told me to "keep driving, I am on his company time" . Keep in mind, there was NO ONE else behind me in the drive thru. I am a manager at a fortune 500 company for over 20 years and my company "THRIVES" on customer service. He needs to be re-trained ! I was extremely disappointed in his behavior and will never return to this location. Due to my lunch schedule I did not have the time to exit the vehicle and address the issue to management. One of many mottos I follow in business is, ..." if you dont take care of the customer, someone else will". He was a poor representative of your company. I hope you use this event as a learning experience. Thank you
Respectfully,
American Legion Illiana Post 220
Commander Larry Parker

Desired outcome: He needs to be re-trained to reduce customer retention

Read full review of Checkers & Rally's
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.