Menards reviews and complaints 1
View all 725 complaintsMenards - customer service
I want to file a major complaint with my Menard's experience today.
After purchasing $234 worth of goods and as I was walking out, some Hispanic Menard's employee stops me and grabs a bundle (about 10) of small plastic bags that I had placed inside the cart then accuses me of stealing the bags...
I told her I grabbed the bundle of plastic bags because the 4 Water Softener bags were extremely dirty and wet.
She then tells me she can only give me just 1 small bag then walks away from me...
Whatever happened to "Customer Service"? Should Menard's be charging the customers for these plastic bags?
What I received that moment was a mockery, humiliation, and insult...
I then took my cart and went straight to "Returns" area near the Entrance and returned everything that was in the cart.
I have always utilized and supported this Menard's store, but after today's experience, definitely NOT worth it.
As a proof, I have attached the Receipts and this store can check the video surveillance and review on video.
This scene happened near the Water Softener area.
I am 55 year old Asian male with glasses, and I was wearing a blue Air Force t-shirt and grey shorts.
Maybe I was being targeted because I looked like a bum?
Still, this was not right...
George Kim
[protected]
Latest Menards Reviews
Rebate scam Online store has no customer service contact Employee voicing political opinions 1711412 #7256578/ez click premier vnlGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!