Great Clips

My Father went to get a haircut yesterday at the above location. He ended up get bruised after he got home we noticed what he had on the back of his neck. I have attached a picture for your viewing as this is very disturbing to even see. I would like to get a refund of the haircut and I would like the Lady who is in charge of the place who is (indian) to be fired. She is very disrespectful. Always rushing and gets upset when customers come in for a haircut. I have witnessed this 2 times. This is a very serious matter and I would like to get this resolved as soon as possible.
Thank you!