Terminix reviews and complaints 1
View all 172 complaintsTerminix - I had mice. For $2,000 they would seal the house with a guarantee, the job wasnt done...
I wrote 2 checks one for $99 and one for $238. The man said he found 19 points of entry and that scared me into wanting it done, He said he would email me the 19 photos he took for me to see the proof. He emailed me me 4 pictures twice not the 19. I came home from work in the next couple days after and the guy for the mice problem was in my driveway it was 4:15 I saw a man leave coming from the side of my house. I didn't know who he was. nor did the guy for the mice. I received an email from a different guy that was supposed to do the work, He sent an email with 4 pictures as well, they were of the inside of my patio there is no way he could get into my patio area, I checked from the pictures and the holes were still there... Nothing was touched and he sure didn't get into my patio for the pictures, I then checked by my air conditioner on the side of the house where the second man came from and the big hole by the ac was not touched,,, Nothing was done and I have been calling since May I have spoke to many people I am being called and charged from Smac I have also called them explaining I am a retired senior citizen They did not do the work I need credit issued to smac and close this, I did find the manager and spoke with him once he was going to call me back over 2 weeks ago, The job was not done and I am being charged 1900 dollars and my credit, I did not sign off on that job the guy put that I was home and I was not home... I did not sign anything on that I called as soon as I found out, I knew he never even went on the roof either He sure didn't want to come over to me when he saw me He never even introduced himself because he didn't do the job... My name Marla Willis [protected]. I do have photos and the 2 emails.
Desired outcome: I would like my money back and clear the 1.900 dollars to the smac company and restore my credit I do not want type of work from terminex.
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