Pizza Hut reviews and complaints 1
View all 2953 complaintsPizza Hut - Pizza Hut In Connersville Indiana
I ordered from Connersville Indiana Pizza Hut on February 24th at around 8pm. We had to wait a long time for our order which is ok that happens. They did not show us the pizza and when we got home one pizza was completely wrong and the other one did not taste right. I tried to call for 20 minutes then just drove back where I was told they would only replace the one pizza that was wrong and that they wouldn’t do anything about the other pizza. Keep in mind I waited 35 min for 2 pizzas then drove 10 min home called for 20 then drove another 10 min back to get it corrected only to be told they would only fix one. When by now the other one is ice cold. Then I requested a refund which they refused. They said only store credit but wouldn’t give me a card or a receipt showing I had store credit. All around it was a terrible experience.
Claimed loss: 2 pizzas and 1 hour of my time
Desired outcome: Refund. Or gift card to take to a different Pizza Hut location.
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