Baymont Inn & Suites reviews and complaints 1
View all 213 complaintsBaymont Inn & Suites - the cleanliness of hotel and rooms
Was In town for Justin Timberlake concert on April the 1st 2019 upon checking into the hotel was informed that the pool was under construction in which you were not told before booking the workout Room was not available and their lobby was very dirty and sparse furnishing the table where the breakfast is served was a piece word with ply wood and plastic tablecloth. Getting onto the elevator and going up to the floor or soon as the doors opened it was literally disgusting the smell of wet paint fumes was overwhelming while walking to the rooms the room numbers were put on pieces of paper and taped To doors there was unfinished paint carpet had places the folded up. it was loose it was disgusting. open the door to rm couldn't believe it was the most nasty hotel I have ever walked into I was not about to even sit down let alone take off my shoes and get on bed. it was so gross take pictures immediately went downstairs tell the lady at the check out with her at the desk we are not going to stay cancel a reservation she says she can't do that a manager had to be there we asked for $50 cash deposit back she said she couldn't do that either because she was the only one there and the Room needed to be checked out before she could do that to make sure there was no damage from us we were not in the Room or the hotel 20 minutes total I do not believe their hotel would actually be open and putting guest into these rooms the way they look. And that you could smell marijuana throughout the 2nd Floor. We wanted a full experience and a nice stay for our big event the Justin Timberlake concert I feel like the Baymont really ruined that experience for us because we then had to rush around and try to find a hotel stay which was a task at 1am but we did find one, and I just wanna say that I have say that blamont in Evansville Indiana which is very nice but this one in Indianapolis was the worst most disgusting thing I have pictures I'm sending. I more if you need proof of how crappy our experience was.
Gina nally [protected]@gmail.com need response
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