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CB Retail Stores Speedway 6201 N Keystone Ave, Indianapolis, IN, 46220, US
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Speedway
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Speedway

6201 N Keystone Ave, Indianapolis, IN, 46220, US
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8:43 pm EST
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Speedway - Employee/manager

On 62nd and keystone avenue in Indianapolis Indiana 46220 Speedway Gas Station, a worker and I believe she’s the manager as well named Deena, is the most unprofessional employee I’ve ever encountered. Her verbal abuse has been going on for years but I refuse to stop using that gas station because of her. Today was the last straw. I tried to buy juul pods, something I commonly buy (I’m 26 and she knows I’m of age because she has sold them to me multiple times and definitely knows me because I’m a frequent customer and I’ve had multiple interactions with her) and when I was carded I gave her my passport because I misplaced my license. She told me it was not a valid ID and refused my service. I told her that is not possible knowing I was handing her a government issued ID that is even more valid than a drivers lisence alone. She still refused and was incredibly rude. I then had my 31 year old boyfriend go in because he had his license and she refused him as well! I remained calm as always but she caused a scene infront of the entire store. She needs to be let go because this is not the first time she’s treated customers in such a cruel manner. I hope she gets the help she needs.

Desired outcome: She needs fired

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3:31 pm EST
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Speedway - Bad service

Yes I would like to make a complaint about a store in my area. At 62nd Street and keystone avenue in Indianapolis, Indiana. I went inside to purchase a fountain drink and was going to pay with a $20 bill. I was told that they will not give me cash back because I'm spending less than a dollar. I'm pretty sure that's a legal and absolutely not true. I'm paying in cash so it doesn't cost the store. Any fees for processing a card. Is it really store policy to not except a $20 bill for a fountain drink? Because I've done it plenty of times.

Desired outcome: I would appreciate a response and an apology. I feel like the management at that store needs to be talked to as well

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