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Speedway review: Employee 1

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Author of the review
10:29 am EDT
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This incident happened on May 14 2024 at 5:30 am at 4608 Spenard RD Anchorage AK 99517. I stopped to get gas on my way home after work. I do janitorial work at night time. So u can imagine the state i was already in. Not to mention i had to count change to get gas. Yes money is money but it still sucks. Prior to going in the store i counted the money in my car hoping that i could just tell the attendant the amount and be on my way because we all know they are gonna count it them selves before puttin it in the till or they are supposed to anyways. Well i put the money on the counter and told he how much and she just stared at me like i was stupid and didnt say anything. After an entire min of her not doing anything i started counting out the money and putting it in little dollar stacks. When i got to the end i found my self 5 cents short from what i thought i had. By now she has said a couple times "come on now" "dont you have enough" "you have enough" witch was making it difficult to count in the first place. Next to her till there is a lil dish that says take a penny leave a penny. Not that it should matter but from what i could see there was alot of pennys a handful of dimes a handful of nickels and a quarter. Enough that a nor.al person wouldnt/shouldnt feel bad taking 5 cents if they need it. So as i reached over to grab a nickel the employee literally smacked my hand and begun yellin at me saying "no, dont u have enough" " you have enough" and some other things i couldnt understand because she said them in what i can only assume was her native langaue. Witch i believe was samoan but im not totally sure on that and by no means want to offend anybody for anything. I have no problem with any type of person except a rude person that would put their hands on another person. I was absolutly blown away that an employee anywhere would do something like this. Not to memtion a gas staion attendant because dealing with people is like 80% of the job. So how in the world this employee thought it was okay to not only violate my space but to do so with what some would call physical violance is beyond my understanding. This was the first place i found to make a complaint but i will definatly make sure that a formal complaint is made with the company. Because that was not okay, what if that happened to some body that wasnt stable. Because after working a crappy janitor job all night and having to count change to put gas in my crappy car i was just abput on the verge of startin to cry when she was being impatient and rude while i was tryin to count change. All i keep thinking is 'this is why you have to count change and be a janitor because your not even smart enough to count chamge'. It might seem crazy but a persons thoughts can go from that to something even darker pretty quick. Anyways i feel like im rabaling now so thats it. Please forgive any miss spelled words, obviously im not well educated. Thank you for your time.

Desired outcome: I believe terminating this persons employment is the only way to demostrate that speedway has a zero tolorance policy against violance

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C. Jacobs
May 15, 2024 6:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

If you haven't already, contact Speedway's corporate office directly to file a formal complaint about the incident. Make sure to include all the details you mentioned here. It might also help to leave a review online to share your experience with others. If you feel up to it, consider calling the store and speaking to the manager about what happened. It's important that they know about this behavior to prevent it from happening again. Stay strong, and remember that everyone goes through tough times—you're doing your best.

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