Aspen Dental

I am 45 years old. I have rheumatoid arthritis and Lupus. Due to the years of medication that I have had to take my teeth have weakened and starting to break. I had several of my back teeth pulled throughout the last few years but my front teeth were still okay and looked good until last month. I slipped and fell getting out of swimming pool and broke one of my front teeth (next to canine tooth) I went to Aspen Dental in Plainfield Indiana to have my teeth looked at because I was quite embarrassed by the broken tooth as I work full time and had to deal with the public all day and I was afraid that my 2 minor daughters would be embarrassed at school if other children saw me with a broken front tooth. I wanted desperately to have it fixed. When I went to Aspen Dental and the dentist told me that I was a good candidate for full dentures because my teeth were starting to loosen up and were going to start giving me problems. I was in no pain at all but feared she was correct and I was going to start having pain and lose my teeth. I reluctantly agreed to get my teeth extracted and have immediate dentures put in. She assured me that they would look great and how it would boost my confidence... etc. She told me that I would have molds made that day however it took the dental assistant 7 times and she still could not make them. Every tray she tried was too big for my mouth. I was there for quite a bit of time when she finally consulted the dentist. She told the assistant to have me come back for custom molds later that week. When I went in to get my custom molds made, I had the same assistant as before (her name is Amanda) well I dont know what was different because she used the same trays again. Still too big, but after another 4 attempts she claimed that she finally had good molds of my top and bottom. I was told to come back again to do a bite block a few days later and then the following visit I would see my teeth in plastic and discuss color etc.. Well I returned to do the bite where Amanda had me close my teeth and she sprayed a caulk like substance on the outside of my teeth and then she said I was done that I would come back for surgery that Thursday. I asked her if I would see my teeth before surgery. August 27, 2019, day of surgery came and I was in the chair. I was worried because Amanda never talked to me about color or showed me the plastic teeth she said I would see, but they are the professionals so I trusted that they were going to come in and we would go over that and look at my new teeth while waiting for the oral surgeon to come in. They had put me on an iv, I assumed I was just being prepped for surgery... NO! the next thing I remember was waking up with a mouth full of gauze and I was told I was "all done"
I was shocked! I wanted to see what I looked like.. I was told I was still bleeding for me to keep the gauze in and for me to come back with in 48 hours. When I got home went to look at my new teeth.. I could not believe what they put in my mouth! They are absolutely ridiculous looking and when I took the blood soaked gauze out of my mouth both top and bottom dentures fell out! Even with my swollen stitched up gums the dentures were huge! I put them back in and found that I could not shut my mouth with them in! I was so upset and horrified! Aspen Dental was closed by this time so I went back the next morning. Amanda said that this sometimes happens with immediate dentures that she could put a lining in to make them fit. I told her that I did not want those in my mouth! I think they made these teeth from someone elses molds.. they can not be made with mine and even if they would fit me they are horrible looking! The gum part of the dentures are actually white in front and the teeth themselves are little! When they were in my mouth you see more gum then you do teeth! I looked ridiculous not to mention they were huge! Amanda put a liner in and put the top dentures back in my mouth, but the bottom she could not fit them in my mouth because of the size. Amanda went and got the dentist but when the dentist came in she said that she will not make me another set for 3-4 weeks! They sent me out of the clinic with my bottom dentures in my hand and the top in my mouth.. Now the top tray is hanging in middle of my mouth because it is so big the plate doesnt even touch the roof of my mouth! Today is the 30th.. I have not eaten anything since the night before surgery which was 3 days ago.. I can not go to work like this! I told them that if they would have showed me these so called dentures before I would have NEVER accepted them and I certainly would not have let them pull my teeth! I dont know what to do! I actually considered suicide because I am too embarrassed to leave my home! I can not wait weeks for teeth! God PLEASE help me! They charged my account already so they have my $4, 205 and they took my teeth out.. I have nothing but ridiculously large and gross looking dentures that I cant even use if I wanted to! I found a class action law suit online and sent an email. The attorney called me today but again I can not wait for that either.. All I want is to have decent dentures to put in my mouth or give me my money back so I can go somewhere else and get dentures immediately!