Thorntons

The Thornton at 3300 block of bardstown rd on same side of road as Rallys there's a lady who works there Asian I think but she's the nastiest person I've ever met working in customer service anytime she works she locks the doors and closes the store for hours at a time she's always yelling or cursing at or about customers. She always has a attitude like the customers are a burden to her! I honestly don't know how they make any money when she's working the little amount of time they are unlocked she's got personal friends hanging out around the counter that she's to busy talking to and ignoring the customer. Never im my life have I met someone in customer service who hates customer service! One day she's gonna get smart with the wrong person and she is gonna get what she deserves!

The bathrooms at most Louisville thorntons is always “out of order “! I can’t count how many times I had to leave and not purchase the gas and products I needed too, due to having to pee so bad. This is all hours of day and night. And it’s unacceptable. I used to only shop at thorntons, now I choose speedway.

And wow.. as I go to submit this you tell me that my complaint is too short and won’t be addressed due to that? Are you serious. What kind of company are you all!?!?!?!?!?!)!)!?!? Is this long enough for you to take me seriously?

Straight ridiculous!?

I have visited in Thornton gas station on 3300 Barstownrd, louisville ky 40218 in the past few years for every single day. All the staff was very nice before November 2018. Never have problem when I shop there. Since December most nice staff was quited and change few new face. The staff's name Carla. I told her I would like to get a Marlboro black green one hundred. She got me a red one. I told her not that one. She's rude and mean to say you don't want this one. I told her they both Marlboro black, but I want the green one. She just show me the mean face for whole process. She is very impolite. I hope she can change her attitude, due to she has to face customer.