Americas Best Value Inn reviews and complaints 1
View all 358 complaintsAmericas Best Value Inn - this hotel is infested with roaches
I rented a Nov 16, 2019 through Expedia. Upon entering the room I turned the heater on and roaches started coming out and crawling on the walls and table. I called the front desk and the management provides me with another room. I put my bags down and leave for a family function. I returned around 11pm entered the room turned the heater on again roaches appeared crawling on the ceiling and walls, and in the bathroom. I went to the front desk. Management was about to refund my money until she saw that I booked the room through Expedia. I was then told to call them for my refund. Expedia told me that the hotel would have to confirm my refund. I've called and left numerous messages with my name and number. No one from that hotel has contacted me now they're not answering my calls. Expedia has attempted to call them as well. Today is Nov 27 I still haven't heard from the hotel nor have they refunded my money.
Latest Americas Best Value Inn Reviews
Stealing money off of my and my daughter card and she has never stayed there Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!