Hobby Lobby Stores reviews and complaints 1
View all 270 complaintsHobby Lobby Stores - I returned 3 items and received credit on 2
I returned 3 items at 3:40 pm 12-1-2020 (purchased 11-30-2020) and when I got home I realized I had only received credit for two. (Receipt # 0148001007721130205) I called store #147, 3121 College Drive Baton Rouge, LA 70808 at 5:10 to let them know what happened and to get them to look at items if they were still sitting there, to verify that I returned 3 items. I was told they would not look that I needed to return to store if I wanted to get reimbursed, I explained that I lived a long way from store if they could please check to see if my return was still sitting there. (My thinking was that if it couldn't be handled over the phone that maybe they could make note of it, so when I could get back to the store they would have record of me calling) employee was not helpful are kind. I asked 3 times for manger was put on hold for long time and then the same person picked up with attitude and said if I wanted help return to store. I asked name she said Rochada Howard. Don't think that is true either. I tried to add receipt and it won't take it.
I don't think they like returns, the time before this I hade bought special glue for pictures and it was old and useable last one they had. Returned right away was told they don't accept return on glue, I explained its unusable. I left it on counter and left store.
Returned 2 items-6.99
1 item - 5.99
Got credit for 1@6.99 and 1@ 5.99
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